Having a MID life crisis?

Introducing automated, AI-powered “lifespan protection” for your ecommerce MIDs.

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Envision

A way to prevent fraud before it even happens through the power of machine learning and artificial intelligence.

Imagine

Scaling your business and losing less revenue to friendly fraud and chargebacks.

Picture

One consolidated dashboard that provides chargeback alerts, representment, and key transactional data – all in one place.

Fraud Wrangler - The Solution to Your MID Life Crisis

An AI-Powered Fraud Solution

Created by former card brand executives and proven ecommerce experts, Fraud Wrangler is your new automated, AI-enabled MID lifespan protection system. Using proprietary machine-learning technology, Fraud Wrangler provides instant, automated decision-making that heads off chargebacks before they occur. Think of Fraud Wrangler as your new fraud supervisor that despises friendly fraud, never sleeps, and can see the future of every order. 

For eCommerce

The e-commerce landscape can be treacherous. Business owners need a streamlined solution that brings new and emerging MID preservation technologies together with one dashboard, one API, and one vendor.

Fraud Wrangler provides a single dashboard to integrate your alert platforms, CRM, and order analytics – so you can see the “full picture” of your MIDs anytime, and immediately take action when needed. 

The 5 Elements

Five components, one solution – all designed to meet your needs throughout transaction and merchant account lifecycles.

3DS 2.0

A card brand protocol functioning as a risk-based, frictionless customer authentication tool.

  • 3DS 2.0 authenticates customers at the point-of-purchase, utilizing issuer risk-based data and analyzing for accuracy and security.

  • 3DS 2.0 operates behind the scenes, without disturbing the customer experience or influencing shopping cart abandonment.

  • Merchants experience better interchange qualifications with 3DS, along with enhanced security during customer checkout. Liability coverage on successfully authenticated transactions helps protect merchants from friendly fraud.

Fraud Shield

A card brand protocol functioning as a risk-based, frictionless customer authentication tool.

  • 3DS 2.0 authenticates customers at the point-of-purchase, utilizing issuer risk-based data and analyzing for accuracy and security.

  • 3DS 2.0 operates behind the scenes, without disturbing the customer experience or influencing shopping cart abandonment.

  • Merchants experience better interchange qualifications with 3DS, along with enhanced security during customer checkout. Liability coverage on successfully authenticated transactions helps protect merchants from friendly fraud.

Chargeback Interception

A system catching inbound chargeback alerts and disputes.

  • Fraud Wrangler’s Chargeback Interception tool prevents and combats chargebacks.

  • The Chargeback Interception tool handles incoming chargeback alerts and resolves them before they become chargebacks.

  • Chargeback Interception supports merchants in all markets and industries, especially those with the potential for high chargeback rates.

  • Chargeback Interception keeps merchant accounts active longer by utilizing processor-level interception, not CRM-level dispute interception.

Representment

A tool to win back rightfully earned transaction revenue.

  • The representment service pulls transactional details and packages the information for the issuing bank, for the purpose of reclaiming proceeds from a contested transaction. The representment package includes transactional information like checkout page transaction validation, tracking history displaying shipping and delivery of the purchase, and other consumer information pertinent to transaction authentication legitimacy.

  • The representment tool offers in-depth chargeback analytics and reporting that protects merchants from current and future threats.

  • Representment offers protection from friendly fraud attempts (intentional or unintentional).

Post-Termination Refunds

A service preventing chargebacks after MID closure.

  • Post-termination refunds help merchants save money and possibly receive merchant account reserves sooner.

  • Utilizing post-termination refunds, merchants can keep their account in good standing with banks and card brands, allowing for acquisition of future merchant accounts.

  • Merchants can avoid crippling costs associated with chargebacks plaguing their business after merchant account closure.